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Return & Refund Policy

The returned goods/products (within 14 days received by the customer) will be checked with the receipt together and the goods should be in good condition. The packaging should also be in original condition in the original shipping container as received. If the goods/products have been used or damaged by the customer, there will not be any refund. The customer is responsible for return postage costs. ENETOU Solutions Sdn Bhd will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirmed the goods/products, the customer will receive their refund within 14 after the confirmation.

Please return your purchase to the following address:

ENETOU Solutions Sdn Bhd
No. 17, Jalan Kajang Perdana 3/1, 
Taman Kajang Perdana,
43000 Kajang, Selangor Darul Ehsan, 
Malaysia.


Please contact us at [email protected] or 603-87403388 if you have any questions or doubts.